Operations. Safety. Sustainability.

Value Proposition

20+

10+

Space missions served.

Years of experience in spacecraft operations design and management.

The increased availability of relatively cheap spacecraft platforms and launch services has allowed a democratization of access to space.

This in turn enabled innovative companies to develop solutions targeted to specific customer needs in both mass and niche markets. As a result, modern society relies on space for innumerable services.

While procuring and delivering a satellite to space is now relatively straightforward, acquiring the capability and expertise to operate a spacecraft safely, efficiently, and to a high level of service availability is not.

SAFE HEAVENS gets a crucial job done: Improve satellite service availability and mitigate operational and financial risks.

The trigger to seek our services can be a satellite in-orbit anomaly which causes a service outage, a near-miss (e.g. a debris conjunction alert) which reveals gaps in the client’s processes, or simply the launch of an ambitious new Project.

The progress clients want is to maximize mission safety and service uptime, typically to values in the upper 90% range.

The underlying barrier is insufficient supply of – and fierce competition for – talent with extensive operational experience, deep knowledge of risk-mitigation frameworks, and understanding of international guidelines and standards.

Consequences of failure can be severe – breaching of service-level agreements, investors losing trust when services go down, or even compliance risks.

SAFE HEAVENS is the boutique consultancy firm focused on getting this exact job done for satellite manufacturers, owners, and  operators.

Image credit: ESA

Core Competences

We help clients build their operational infrastructure, develop solutions tailored to their mission, setup processes to mitigate risks and maximize service availability, and gain the confidence needed to perform satellite operations independently.

Spacecraft Operations

Space Safety

Space Sustainability

We offer solutions and expertise to enhance space situational awareness, coordinate space traffic, minimize radiofrequency interference, and mitigate space debris throughout all mission phases.

We provide guidance on how to design and operate missions in compliance - or even above and beyond - the latest space industry best practices, applicable standards, and international guidelines. The objective is to preserve the long-term sustainability of the space environment, as well as the long-term viability of any space company business model.

Image credit: NASA

Key Services Spotlight

SAFE HEAVENS provides you with the tools and the knowledge to operate space missions safely and efficiently.

Risk Audit

We help customers mitigate operational and financial risks by running risk audits, developing mitigation plans, and tracking burndown.

Mission Design

We assist the design of both the ground segment and the space segment of new missions, following a holistic approach which incorporates operational and financial aspects to design choices.

Concept of Operations

We create Concepts of Operations integrating human factors engineering techniques, to streamline operational processes, optimize resource usage, and minimize chances of human error.

Anomaly Investigation

We help maximize the availability of customers’ space services by investigating in-orbit anomalies, identifying root causes, and recommending remedial and precautionary actions.

See more in the Services tab.